108 Hayfield Rd.
Knoxville, TN 37922
865.693.1298

WARRANTY

Installation Warranty

Warranty will cover replacement of any loose tiles or grout due to improper installation for up to 5 years

Warranty will cover replacement of any cracked tiles or grout due to improper installation for up to 5 years.

Warranty will cover any discoloring of grout due to improper installation for up to 5 years.

Warranty will cover leaks in Built Tiled Showers due to improper installation.

Built Shower Warranty will be voided if Shower was not built by Exact Tiling Inc. To Build Includes Install of Board, Pan, Slope, Mud Bed, Curb, Waterproofing Membrane, Niches and Tile Installation.

This Warranty is limited to the replacement of cracked tiles. Exact Tile will not be responsible for the availability of shade difference in the event needed of replacement tiles or grout. Exact Tile will not cover damage caused by abuse, abnormal use, acts of God, alterations after the installation provided by Exact Tiling Inc., or any other cause beyond the control of Exact Tiling Inc.

Notification of a problem to Exact Tiling Inc., regarding installation is required immediately of the discovery of the alleged defect.

Routine Sealing of grout is available upon request of customer along with an inspection of installation on the anniversary of 1 year from the date of completion. Customer will need to contact Exact Tiling Inc. to schedule the routine sealing and inspection.Customer will be required to purchase the materials and all labor will be provided free of charge by Exact Tiling Inc.

Tile and stone should be inspected prior to installation and any defects must be reported at that time. Installation constitutes acceptance of the product. Damage to product caused by inappropriate installation, accident, misuse, abuse, or improper maintenance is not covered by this warranty. With respect to tile and stone, variations in color, shade, flow, grain, tonality, crazing veining, and texture are inherent characteristics thereof and are not defects. Variations in facial dimensions and thickness will be allowed as per industry standards. No warranties are made against crazing, scratching, or wear due to: improper installation-including alteration of the surface with sealers or grout, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents. These warranties do not cover damage caused by disasters such as fire, flood, wind, and lightning; or any other abuse or misuse by the purchaser.